Privacy Policy

Last updated: 13 September 2026

Licencore Advisory (“Licencore”, “we”, “us”, or “our”) provides business licensing consultancy and application/agency services in Malaysia. This Privacy Policy explains what information we collect through this website and through the course of providing our services, how we use it, when we disclose it, and the rights available to you.

We are based in Malaysia and handle personal data in accordance with applicable Malaysian law, including the Personal Data Protection Act 2010 (“PDPA”).

1. Information We Collect

We collect information that you provide to us directly, information you provide to us as a client in the course of our services, and limited technical information collected automatically when you use this website.

Information you submit through this website. When you contact us through the contact form or send us an enquiry, you may provide your name, company or business name, business address, the industry or type of business you operate, your WhatsApp/contact details, and the details of your enquiry or message.
Information and documents you provide for licensing and application assistance. Where you engage us to assist with licensing, registration, permits, approvals, renewals, or related regulatory matters, you may provide business and personal information and supporting documents reasonably required for those purposes (for example, business details, licence and registration information, and correspondence with authorities).
Communications with us. We keep a record of our communications with you, including through the contact form, email and messaging apps such as WhatsApp.
Website technical and security information. When you visit this website, our hosting and content management system may automatically record limited technical information, such as your IP address, browser type, the pages you request and the time of your request, and information used to keep the website secure and to prevent abuse.
Cookies. This website uses only the essential cookies required for it to function correctly (for example, to maintain a logged-in session for administrators). See section 6.

2. How We Use Information

To respond to your enquiries and communicate with you.
To provide our business licensing consultancy and application/agency services, including preparing and submitting applications and liaising with relevant authorities on your behalf.
To maintain records relating to the services we provide to you.
To operate, secure and improve this website.
To comply with legal, regulatory and accounting obligations.

We do not sell your personal data.

3. Disclosure of Information

We disclose information only where it is necessary to provide our services or as required by law. This may include:

Government authorities and agencies — where necessary to submit, process, or follow up on a licence application, registration, permit, approval, or renewal on your behalf, or to respond to a lawful request.
Service providers — such as our website hosting and email/messaging providers, who process information on our behalf to operate our business.
Professional advisers — where necessary for legal, accounting, or compliance purposes.
Legal requirements — where disclosure is required or permitted by law.

We require the recipients of information to protect it and to use it only for the purposes for which it was disclosed.

4. Data Retention

We retain information for as long as it is needed to provide our services and to meet legal, accounting, and reporting requirements. When information is no longer required, we delete or anonymise it.

5. Security

We take reasonable technical and organisational measures to protect information under our control, including restricting access to authorised personnel and keeping our systems and the website reasonably secure.

6. Cookies and Analytics

This website uses only the essential cookies required for the website and its content management system to function correctly (for example, to maintain a logged-in session for administrators). We do not currently use advertising or third-party tracking cookies on this website, and we do not currently operate a third-party analytics service on this website. If this changes, we will update this policy accordingly.

7. Your Rights

Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct inaccuracies, ask us to limit or delete your data, or withdraw consent to the processing of your data. To make a request, please contact us using the details in section 8. We will respond within a reasonable period and may need to verify your identity before acting on a request.

8. Contact Us

If you have questions about this Privacy Policy, or wish to exercise any of your rights, please contact us:

Licencore Advisory — Malaysia
Business address: 35-1, Jalan Putri Jaya 8, Taman Putri Jaya, 43200 Cheras, Selangor, Malaysia
Contact: please use the contact form on our Contact page.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.