Terms of Service
Last updated: 13 September 2026
1. Introduction and Acceptance
These Terms of Service (“Terms”) govern your access to and use of the website and the services of Licencore Advisory (“Licencore”, “we”, “us”, or “our”). By accessing or using our website, or by engaging us to provide services, you agree to these Terms. If you do not agree, please do not use our website or services.
2. Our Services
Licencore Advisory is a business licensing consultancy based in Malaysia. We provide professional and administrative assistance to businesses in relation to licensing and regulatory matters in Malaysia.
3. Business Licensing Consultancy and Application Assistance
Our services include assisting businesses with business registrations, business licence applications, permits, approvals, renewals, and related regulatory and compliance matters. Depending on what you engage us for, this may include advising on requirements, preparing and compiling documents, submitting applications to the relevant authorities on your behalf, and following up on the progress of those applications.
Our services consist of professional and administrative assistance only. We do not grant licences, and we do not make the decisions on any application.
4. Website Use
You may use this website for lawful purposes only, and in a manner that does not restrict or interfere with the use of the website by others. We may change, suspend, or discontinue any part of the website at any time.
5. Information You Submit
Where you submit an enquiry or information through this website, you confirm that you have the right to provide that information, and that it is accurate and not misleading. How we handle personal data is described in our Privacy Policy.
6. Customer Responsibilities
Where you engage us to assist with a licensing or regulatory matter, you are responsible for:
- providing complete, accurate, and up-to-date information and documents;
- responding promptly to our requests for information or documentation;
- meeting any obligations that rest with you personally or with your business under applicable law; and
- complying with the law and with the requirements of the relevant authorities.
7. Accuracy of Information Supplied to Licencore
Our work depends on the information and documents you provide. We rely on that information as being accurate and complete. We are not responsible for delays, refusals, penalties, or losses arising from information or documents that are inaccurate, incomplete, or provided late.
8. Application and Licensing Process Limitations
Licensing and regulatory processes in Malaysia involve external authorities, statutory requirements, and processing times that are outside our control. We will use reasonable professional care and skill in assisting you, but the process may take longer than expected and may require additional information or steps.
9. Government Authorities and Third-Party Agencies
Applications and approvals are handled by government authorities and other external agencies, and not by us. Those authorities apply their own rules, requirements, and standards, and they may change them. We liaise with them on your behalf where you engage us to do so, but we do not control their decisions or processes.
10. No Guarantee of Approval or Outcome
We do not guarantee that any application, registration, permit, approval, or renewal will be granted, or that it will be granted within any particular time. Any decision on an application is made solely by the relevant authority. Our role is to provide professional and administrative assistance only.
11. Fees and Payments
Where we provide services, our fees and the scope of the work are as agreed with you before the work begins. Any government fees, charges, or third-party costs payable to authorities or other parties are separate and are your responsibility unless we agree otherwise in writing.
12. Client Documents and Information
You remain responsible for the documents and information you provide to us. We will handle them for the purpose of providing the services you have engaged us for, in accordance with our Privacy Policy.
13. Intellectual Property
All intellectual property rights in this website and in our branding, content, and materials remain the property of Licencore Advisory or its licensors. You may not copy, modify, distribute, or create derivative works from our materials without our prior written permission, except as permitted by law.
14. Website Content
The content on this website is provided for general information only. It does not constitute legal, financial, or other professional advice, and it may not reflect the most current requirements or the requirements that apply to your particular circumstances. You should not rely on it as a substitute for advice on your specific situation.
15. Third-Party Websites and Services
Our website may refer or link to third-party websites or services. We do not control those third parties and are not responsible for their content, availability, or practices. Your use of a third-party website or service is governed by that third party’s own terms and policies.
16. Prohibited Use
You must not use our website or services to:
- violate any law or the rights of any person;
- submit information or documents that are false, misleading, or that you do not have the right to provide;
- attempt to gain unauthorised access to our website or systems;
- interfere with or disrupt the integrity or performance of our website; or
- engage in any fraudulent, deceptive, or unlawful activity.
17. Disclaimer
Our website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the website or its content, and we do not warrant that the website will be uninterrupted, secure, or error-free.
18. Limitation of Liability
To the fullest extent permitted by law, Licencore Advisory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, business, data, or goodwill, arising out of or in connection with your use of our website or our services. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
19. Suspension and Termination
We may suspend or terminate your access to our website, or decline to continue providing services to you, if you breach these Terms, if we are required to do so by law, or where continuing would be inappropriate. Where we have an existing engagement with you, any termination is subject to the terms agreed for that engagement and to applicable law.
20. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.
21. Governing Law and Jurisdiction
These Terms are governed by the laws of Malaysia. Any dispute arising out of or in connection with these Terms, our website, or our services is subject to the exclusive jurisdiction of the courts of Malaysia.
22. Contact Us
If you have any questions about these Terms, please contact us:
- Licencore Advisory — Malaysia
- Business address: 35-1, Jalan Putri Jaya 8, Taman Putri Jaya, 43200 Cheras, Selangor, Malaysia
- Contact: please use the contact form on our Contact page.